Sometimes it’s difficult to get noticed, but as a print service provider, offering finishing services will not only allow you to stand out from the rest, but will make your customers stand out too.
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Denise Gustavson is the Editorial Director and Special Projects Editor for the Printing & Packaging Group, which includes Printing Impressions, packagePRINTING, In-plant Graphics and Wide-Format Impressions magazines, among other brands. She is also the Editor-in-Chief of Wide-Format Impressions.


Brian Dollard is Director of Strategic Planning and Business Development, Commercial & Industrial Printing Business Group, Ricoh USA Inc.

John Berthelsen is the VP-Development, Print & Graphics Scholarship Foundation (PGSF).
Dan Johansen is the Marketing Manager of Wide Format Solutions in the Commercial & Industrial Printing Business Group at Ricoh USA.
Pat McGrew, M-EDP, CMP is the Director and Evangelist for the Production Workflow Service at InfoTrends. As an analyst and industry educator, McGrew works with InfoTrends customers and its clients to promote workflow effectiveness. She also has a background in data-driven customer communication, and production printing with offset, inkjet, and toner. Co-author of eight industry books, editor of "A Guide to the Electronic Document Body of Knowledge," and regular writer in the industry trade press, McGrew won the 2014 #GirlsWhoPrint Girlie Award for her dedication to education and communication in the industry, and the 2016 Brian Platte Lifetime Achievement Award from Xplor International. Find Pat on Twitter as @PatMcGrew and LinkedIn.
Toni McQuilken is the senior editor for the printing and packaging group.
Cory Francer is an analyst at NAPCO Research. He formerly served as editor-in-chief of Packaging Impressions.

Eileen Fritsch is a Cincinnati-based freelance journalist who has covered the evolution of wide-format digital printing for more than 20 years. Contact her at eileen@eileenfritsch.com.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
Andy Kowl is a journalist and entrepreneurial publisher with more than 30 years developing, marketing and growing publishing companies. He is senior vice president of publishing strategy for ePublishing Inc., the leading enterprise publishing system (EPS) provider which manages content, audience data, workflow, newsletters and e-commerce for hundreds B2B online publications. He helps publishers increase reader engagement and response by integrating behavioral data with contextual content, and shows them direct ways to monetize the results. Andy writes the B2B Beat blog for Publishing Executive magazine. His background in B2B includes publishing, editing and/or owning magazines and information products covering specialty retail, horse breeding, real estate, credit unions, Wall Street compliance and wireless technology.
www.ePublishing.com
akowl@ePublishing.com
Mark Michelson is the Editor-in-Chief of Printing Impressions. Serving in this role since 1985, Michelson is an award-winning journalist and member of several industry honor societies. Reader feedback is always encouraged. Email mmichelson@napco.com

Bill Schiffner has covered the imaging industry for more than 25 years. He has reported on the many new digital technologies that have reshaped the imaging marketplace.

Located in the Netherlands, technical author Wim Zoomer writes stories on applications and various companies’ successes. He has several published articles in screen printing and industrial technology magazines about flatbed and rotary screen printing technology for both graphic and industrial applications, such as printed electronics. He is the author of Printing Flat Glass, a book about architectural glass decoration processes.
Wim has been a consultant of the European Screen Printing Manufacturers Association (ESMA) and is a member of the Academy of Screen and Digital Printing Technologies (ASDPT).
Patrick Henry is the director of Liberty or Death Communications. He is also a former Senior Editor at NAPCO Media and long time industry veteran.
Ashley Roberts is the Managing Editor of the Printing & Packaging Group.
Ron Gilboa is a director of InfoTrends’ Functional Printing and Packaging, and is responsible for conducting graphic communications market research, market forecasting, custom consulting projects, strategy and planning engagements, and creating editorial content for product and market analysis reports. Gilboa has been involved in the graphic arts and publishing industries since 1980. He rejoined InfoTrends in 2013 after the better part of a decade with Eastman Kodak, where he served in executive marketing roles in the Commercial Imaging group. Gilboa's roles at Kodak included vice president of marketing at Kodak’s Production Inkjet group, director of worldwide current marketing and operation, and director of worldwide communications. In these roles Gilboa managed a cross functional team responsible for overall go-to-market including strategy development, marketing operations, and in market execution across the individual regional strategic product groups. Prior to Kodak, he held senior positions as director of the Print On Demand and Publishing Service at InfoTrends (formerly CAP Ventures) and product management at Scitex Corp. Gilboa brings skills and experience in key print industries such as commercial, publishing, packaging, transaction, enterprise, as well as direct customer knowledge in vertical markets. Contact him at (781) 616-2108.

Jerry Hill is the Vice President; New Business Development at Drytac.


Jim Williams is director of marketing, Kirk-Rudy.

Toby Saalfeld is the U.S. Director of Color Management for Ricoh.

Mike Herold is the director, Continuous-Feed, for Ricoh's Global Marketing Group.


Chris Rosati is with UPS Freight Marketing.

Jose Li is founder and CEO of 71lbs.

Rick Hatton is president of Banner Ups.

Andy Young is the global product manager, production software for Ricoh.
Andy Fetherman is vice president of sales and technology for Muller Martini Corp.
Toni McQuilken has been writing and editing for more than a decade. Her work includes B2B publications – both in print and online – in a range of industries, such as print and graphics, technology, hospitality and automotive; as well as behind the scenes writing and editing for multiple companies, helping them craft marketing materials, write press releases and more. She is a self-proclaimed "tech geek" who loves all things technology, and she knows that she is one of a select group of people who get to do what they love for a living.

Fabián Ruiz is a Chemical Engineer with a Master´s Degree in Printing Technology from RIT. He has been involved in teaching and education for the printing trade for more than 30 years, through GATF, PIA, and recently with PRINTING United Alliance. His activities also brought him to the Presidency of the Colombian Printing Association (Andigraf) in 2015.

Mark Hahn is a managing director and founder of Graphic Arts Advisors, a boutique strategic financial advisory and consulting firm focused exclusively on the printing, packaging, mailing, marketing services, brand management, and related graphic communications industries. With more than 35 years of graphic communications experience in the areas of finance, operations, sales, M&A, and general management, Hahn has served as chief financial officer, chief operating officer and other senior positions with several commercial printing companies, as well as founding and eventually selling his own printing company.
The firm assists company owners and management, as well as their lenders, investors and shareholders in the following areas: mergers and acquisitions, sale of business, strategic and financial advisory, capital structure and funding, financial analysis, interim and turnaround C-level management, business valuations and serving as consulting experts. Hahn is the author of The Target Report and is regularly published and quoted in printing industry trade and management journals.
Mark Hahn can be reached at (973) 588-7399 or mark@graphicartsadvisors.com
Gary A. Jones is the director of environmental, health and safety (EHS) affairs at PRINTING United Alliance in Fairfax, VA. His primary responsibility is to monitor and analyze EHS regulatory activities at all domestic and some international government levels. He provides representation on behalf of the printing and specialty graphic imaging industry. In doing so, Mr. Jones works closely with the federal and state-level Environmental Protection Agencies (EPA), Occupational Safety and Health Agency (OSHA), Department of Transportation (DOT), and other agencies. He also provides membership assistance on EHS compliance and sustainability programs through a variety of approaches including responding to inquiries, presentations, writing, and consulting services.
Mr. Jones is also supporting PRINTING United Alliance’s efforts for the Sustainable Green Printing Partnership (SGP). SGP is dedicated to assisting printing operations respond to the customer demand for sustainable printing.
He holds a BS in biology from LaRoche College and an MS in chemistry from the University of Pittsburgh.

Andrew D. Paparozzi joined PRINTING United Alliance as Chief Economist in 2018. He analyzes and reports on economic, technological, social and demographic trends that will define the printing industry’s future. His most important responsibility, however, is being an observer of the industry by listening to the issues and concerns of company owners, executives and managers.Previously, he worked 31 years at the National Association for Printing Leadership. He has also taught mathematics, statistics and economics at various colleges.Andrew holds a Bachelor’s degree in economics f rom Boston College and a Master’s degree in economics — with concentrations in econometrics and public finance — from Columbia University.

Joe Dawson is HP’s North America business development manager for textiles. With more than 20 years of experience in the graphic communications industry, Dawson is helping lead HP into the rapidly growing and dynamic digital textile printing market, including through its HP STITCH solutions that are helping businesses say “yes” to more customers.

Jonathan Wolf is the senior graphic production specialist at the Monterey Bay Aquarium.
Adriane Harrison is Vice President, Human Relations Consulting at PRINTING United Alliance. Adriane assists members with a wide variety of HR matters involving statutes, regulations, policies, procedures, culture, and staffing, as well as the gamut of day-to-day HR issues. In addition, she supports professional development by conducting webinars, participating in panel discussions, and speaking at industry events on human resources issues. Currently, Adriane is the Chairperson of the Graphic Communications Workforce Coalition, a member of the Women in Print Alliance, and a founder of the Women’s Print Mentoring Network.
Adriane received a journalism degree from the University of Illinois and a law degree from DePaul University in Chicago. As an attorney, Adriane practiced in both the public and private sectors. Her work was in the areas of Constitutional, commercial, securities, and criminal law. Adriane and her family live in Pittsburgh, Pennsylvania.

Mike Horsten is the Global Business Manager InterioJet with Agfa.

Karis Copp is a U.K.-based journalist and communications specialist. With a background as a writer and editor in the print industry, she writes about print and technology news and trends, reports on industry events, and works with businesses to help them tell their stories and connect with their customers. Follow her on Twitter @KarisCoppMedia.
Jill Cantrell is a Research Analyst for the PRINTING United Alliance.

Brendan Menapace is the senior digital editor for Promo Marketing. While writing and editing stories come naturally to him, writing his own bio does not.

Ray assists association members with information on digital printing as well as digital equipment, materials, and vendor referrals. He oversees training and certification workshops at PRINTING United Alliance. Ray is project manager for both the PDAA Certification program and the PRINTING United Alliance Digital Color Professional Certification program and is an instructor for the Color Management Boot Camps as well as a G7 expert. Ray regularly contributes to the Association's Journal and won the 2016 Swormstedt Award for Best in Class writing in the Digital Printing category. Ray was inducted into the Academy of Screen and Digital Printing Technologies (ASDPT) in 2020. He also works with SkillsUSA to conduct the National Competition for Graphics Imaging Sublimation. Outside of work, Ray enjoys biking, international cuisine and spending time with his three fantastic grandkids.

Jay Roberts is a product manager at Roland DGA.
Lauren Searson has been the Managing Editor for the SGIA Journal since November 2017 and has worked in publications for more than 10 years.
Printing operations need to ensure their programs are following OSHA’s regulations. Printers are well-advised to spend some time addressing workplace safety hazards and mitigating their OSHA risks now before OSHA comes knocking.
According to Michael Semling, business development manager for Mayo Clinic, the company’s in-plant printing operation makes extensive use of wide-format printing. He says there are multiple purposes for these applications: some decorative, some to convey information. For patients and their loved ones, messaging focuses on highlighting healing and helping them feel at ease.
“Epson has a long and successful history in inkjet. Throughout the company’s existence, its focus has been on making products that are efficient, compact, and precise."
Due to a continuing chip shortage, Epson UltraChrome HD and HDX ink cartridges of all sizes will transition to a different design with new part numbers starting June 1, 2023.
The time is rapidly approaching for the third annual Wide-format Summit, an exclusive hosted buyer event that brings together those looking to invest in wide-format equipment with those who make and sell it, in an intimate event designed to foster building relationships. Here's what you can look forward to.