Relationship Trajectories: Blending Social Selling with Traditional Channels

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One of the oldest mistakes in sales? Skipping relationship-building and jumping straight to the pitch. But here’s the truth: buyers only listen when their minds are open. That happens in two situations:
- Right time, right place. They’re actively evaluating options.
- You’ve earned their trust. They believe you understand their world and can help, even if not today.
The first is luck. The second is skill.
A smart way to guide this process is with Thought Transformation’s Relationship Trajectory Framework—a practical roadmap for turning cold leads into meeting-ready prospects by blending genuine relationship-building with clear business value across both social and traditional channels.
The Six Stages of the Relationship Trajectory
Stage 1: Stranger
At the start of any relationship, the goal is simple: make them aware you exist.
Show up where they are—on LinkedIn through posts, comments, or mutual connections. You can also appear in their inbox with a relevant email or land on their desk with a well-timed piece of mail.
At the same time, offer value. Share helpful, non-promotional insights that speak to their industry challenges. You're not pitching—you’re showing you “get” their world and are worth noticing.
Stage 2: Recognized Name
Once they’ve seen your name a few times, the next step is to build familiarity.
This happens through repeated exposure. In the social world, that could mean liking or commenting on their posts, engaging with shared content, and staying active in their space. They may review your profile or begin following your updates.
For emails, your messages should reflect a clear understanding of the recipient's role or industry and how you bring value. The information should be relevant and interesting.
When the time is right, send a connection request with a short, relevant message that references something meaningful—like a mutual group, shared interest, or current topic. If done right and they have some degree of interest, they’ll accept the request—and now you’re no longer a stranger.
Stage 3: Passive Contact
This is where a lot of business development cycles fall apart. The buyer isn’t ready to meet, but they’re not saying, “Stop contacting me,” either. Now that you've become familiar, the goal is to stay visible, without being annoying.
Use social selling as a visibility strategy. Continue to appear in your lead’s feed with helpful content, and engage with theirs by liking, commenting, or acknowledging their posts. Small gestures, like a quick “Thanks for connecting!” or sharing a relevant article, help keep the connection warm.
Continue providing value by sharing useful insights, even when asking for a meeting. Build trust with consistency. Demonstrate competency through relevance.
Stage 4: Light Engagement
At this point, the goal is to spark some interaction—any sign they’re paying attention.
Maybe in the social world, they view your profile again or finally agree to connect. Perhaps you know they clicked on a link in an email.
Now’s the time to get a little more specific. Reference something relevant about their role, company, or a challenge they might be facing. Ask a low-pressure question or share a resource that feels tailored to them. The goal isn’t to push—it’s to invite a conversation.
Stage 5: Active Interest
Now the door’s open—and trust is starting to take shape.
This is your moment to connect the dots. Show clear business relevance, demonstrate that you understand their challenges, and offer genuine value.
When you ask for a meeting, be prepared to “sell” the value of the meeting.
Stage 6: First Meeting Booked
This is the moment where interest turns into action. They’ve agreed to a meeting—proof that your approach was relevant, respectful, and timely.
Now the focus shifts. Prepare for discovery, show up informed, and be ready to make the meeting worthwhile.
Final Thought
To transition from a stranger to a first meeting takes time, effort, intelligent persistence, and mental fortitude. The Relationship Trajectory Framework is a framework, but the buyer decides how quickly they will move from stage to stage. Three things drive the speed of movement: the buyer’s needs and priorities, and your sales skills that create interest.
If the buyer isn’t responding, “How can I be more interesting?” (Read “When Leads Don’t Respond, You Have to Nurture for tips.)
Being interesting is in YOUR control. This is your power. Use it to win.
Good selling!
The preceding content was provided by a contributor unaffiliated with Printing Impressions. The views expressed within may not directly reflect the thoughts or opinions of the staff of Printing Impressions.
Related story: Converting Strangers Into Sales Using LinkedIn
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- Business Management - Marketing/Sales

Linda Bishop is the founder and president of Thought Transformation, a national sales and marketing consulting group helping printers and other companies achieve top-line growth through a combination of strategies, tools, training and tactics.
Her expertise includes all aspects of outbound selling and account acquisition, account retention and development, solution selling, marketing, and aligning sales processes with marketing strategies. Most recently, she published The ChatGPT Sales Playbook: Revolutionizing Sales with AI and believes AI will offer sales pros new tools for achieving revenue goals.
Before starting Thought Transformation in 2004, Linda sold commercial printing for seventeen years, working as a commission salesperson for the Atlanta division of RR Donnelley Company. She was one of the top performers in the Atlanta marketplace and had annual sales exceeding $9 million.
Linda has a BS degree in accounting from Purdue University and an MBA in marketing from Georgia State. She has written several books on sales topics, speaks nationally on sales and marketing, and has published many articles.