How Can I be a Better Customer?
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How can I be a better customer? Most customers don’t realize the importance they play in their own supply chain, and in the lives of the transportation specialists that bump their docks every day.
Put yourself in the cab of the truck driver. For the less-than-truckload driver that has 10 more deliveries to make before he can start pickups, any time spent waiting reduces his efficiency, and may prevent him from coming back to make that pickup later in the day. For the long-haul driver, any time spent not driving is time they are not being paid.
Here are a few tips that can help you be a better customer:
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Scott Pledger is a senior account executive — associations — East, for YRC Freight.
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