Contex’s Chat Feature Gives Direct Access to Scanning Experts
Contex, the world leader in large format scanning, today announces the success of its chat option on Contex.com. Visitors praise the company’s popular feature, which has become a go-to resource for new customers and seasoned users alike.
Contex.com chat is one of the first opportunities that website visitors get to connect directly with Contex scanning experts, who field questions from the simple to the complex. The helpful resource has contributed to many first-time customers choosing Contex scanners for their specific requirements, and has also given many longtime customers valuable information to further boost their scanning workflows.
“Our online chat feature gives the scanning community a valuable resource for their scanner and workflow questions. New customers like the College Park Aviation Museum appreciate the helpful resource as they embark on their large format scanning initiatives,” comments Steve Blanken, general manager, Contex Americas.
New and existing customers use the chat option to get immediate answers about scanner capabilities, such as how the IQ FLEX flatbed scanner handles delicate documents or textiles, for example. Visitors also inquire about the newest features of the HD Ultra X series.
The contex.com chat feature is staffed by Contex scanning experts Jerry Gautereaux and Paul Jones, and is available Monday through Friday, 9 a.m. to 5 p.m. EST.
The preceding press release was provided by a company unaffiliated with Wide-format Impressions. The views expressed within do not directly reflect the thoughts or opinions of the staff of Wide-format Impressions.